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Coronavirus (COVID19)

We would like to keep everyone up to date on the Coronavirus outbreak and how it effects staff and visitors to bibic. As things change we will update this page with more information and our top priority is to safeguard both our staff, volunteers and of course visitors;

bibic – Coronavirus (COVID19)

July 13th 2020

I wanted to update you all on the safe return to our national centre following COVID-19.

We reopened our doors on Thursday 2nd July to eligible families and have received some great feedback so far. This is one family’s response to a recent assessment:

“Our two days at bibic have been intensive, but at the same time useful and very informative. The assessment and therapy plan has reassured us greatly about what we are already doing and also given us clear ideas and steps for how to improve and develop our home therapy program and we feel optimistic about the agreed goals we have set out to achieve in the next six months.”

When families visit our centre, we have a range of procedures in place including only allowing one family on site at any time, temperature checks on arrival and monitoring both staff and families for symptoms . We are very aware that this virus has not gone away and our priority during this time is the health and well being of our families and our staff.  

We are taking bookings for assessments both online via Zoom and face to face in our centre  – please call us on 01458 253344 to discuss what might be suitable for your child or send in an enquiry via our website

Please see the below flow chart to see if you and your family will be able to have an assessment in the centre. Can a family come to the centre

All the best.

Pip Buckley

Chief Operating Officer – bibic


bibic – Coronavirus (COVID19)

Monday 15th June 2020

Following the Governments recent announcements, a plan for a safe return to face to face bibic assessments is progressing at pace. We expect to reopen our centre on Thursday 1st July, subject to no further Government changes. Please be mindful however that we will only be allowing one family on site at any one time.

If you are already booked in for an assessment we will be in touch to offer you an earlier date and please rest assured that we will work through everyone who has already booked before taking new assessments at the centre.

Our approach to reopening the national assessment centre has been guided with safety and flexibility in mind, and follows strict government guidance:

As we move to this next important stage we must remember that the virus has not gone away and we know that we have a very important part to play in ensuring our centre is as safe as it can be for your child’s assessment. Government guidance asks that you do not attend our centre if you or anyone in your household has a temperature or a new continuous cough. Safety is always our priority, and as you would expect being a national charity we are taking the following measures and controls to help reduce the risk:

  • Monitoring symptoms and undertaking temperature checks of children, staff and visitors on arrival at our centre to ensure that those displaying symptoms of COVID19 do not enter.
  • Putting in place social distancing measures to reduce contact between staff and families on site.
  • Continuing with our personal hygiene practices with regular hand washing for everyone throughout the day.
  • Continuing our robust cleaning practices with antiviral products in all areas of the centre and carrying out more regular cleans on touch points and commonly used areas.
  • Reducing the number of people on site, this includes staff, families and we will not be allowing visitors at this time.

We will be continually monitoring Public Health guidance, and reviewing our approach, to ensure our controls are as effective as they can be. We will let you know if there is a change to the risks posed, such as a notification of a confirmed case of COVID19 in the centre or a change in our approach.

(Please see our risk flow chart Can a family come to the centre vol 2 to understand which families will be allowed into the centre at this current time.)

We ask that if any member of you household or anyone you have been in contact with display symptoms of COVID19 you inform us immediately so that we can put the correct measures in place for our staff.

All the best,

Pip Buckley

Chief Operating Officer – bibic


bibic – Coronavirus (COVID19)

Tuesday 26th May 2020

I wanted to give you an update on our current situation and our hope of being able to open again with specific safety restrictions later this summer. Further updates will follow on this.

We continue to deliver our services digitally  and have had some more excellent feedback:

‘bibic should be every parent’s first call……. bibic are an amazing resource’

‘With the times as they are at the moment, I am so appreciative that bibic was able to still continue assessments and to help us as a family. Using the zoom service I believe you got to see my child as more herself in her comfort zone without routine change much. I have had my thought confirmed and a way forward in helping my child both at home and school. Thank you.’

‘The digital assessment meant that we could get an assessment done quickly and thoroughly. We felt it gave us as good as service as we would receive face to face with the added benefit of being at home where our child was more relaxed.’

‘bibic has provided us with a sense of confidence that there is a service we can seek out to support us in parenting as well as communicating our child’s needs to school. Advocacy support and understanding has been really invaluable. As a professional working with children with sensory issues, having support to explain our child’s needs to professionals is really appreciated.’

We are aware that digital services will not suit all families but bibic continues to be here for you at this difficult time, even if its not face to face. Don’t hesitate to get in touch if you need any help, support or advice.

Stay safe and well,

Pip Buckley

Chief Operating Officer – bibic



bibic – Coronavirus (COVID19)

Thursday 23rd April 2020

As always at bibic, families, children and young people are at the heart of everything we do.

We have been delivering our services digitally to continue to support those families who need it most at this strange and challenging time.

Here is some of our feedback so far:

‘Thank you for keeping your services going at this time.’’

‘‘I know we are in an unusual time but very useful, helpful, eye opening, confirmation that our concerns are real’’

‘The new form of assessment I was really apprehensive about and I was pleasantly surprised how well it worked and because I have far to travel it was much easier to do it digitally. I used bibic so many times but I always learn something new and the strategies are always well matched to my child’s difficulties. bibic always answer all my questions.’’

‘The digital assessment meant that we could get an assessment done quickly and thoroughly. We felt it gave us as good a service as we would receive face to face with the added benefit of being at home where our child was more relaxed.’’

We have a range of digital services that families can access from home including screeners for Autism Spectrum Disorder, ADHD and many other conditions, behavioural assessments , developmental screeners for under 5’s and many more.

bibic is here for you at this difficult time. Don’t hesitate to get in touch to learn more about our digital services and we can talk you through all of your options.

Stay Safe and Well,

Pip Buckley

Chief Operating Officer – bibic


bibic – Coronavirus (COVID19)

Friday 27th March 2020

bibic will not be seeing any of our families in person or carrying out assessments in our National Centre for the foreseeable future and until Government advice changes.

However, we have a range of digital services that families can access from home including screeners for Autism Spectrum Disorder, ADHD and many other conditions, behavioural assessments, developmental screeners for under 5’s and many others.

In response to coronavirus, we have also launched a new service where families can have a one-to-one video conference consultation with a therapist to discuss bespoke strategies for behavioural management, sleep issues and plans for managing conditions while there is no other support available.  This is a time of disruption and change to everyone’s’ life and daily routines – but this can have a huge impact on children with additional needs and sensory conditions.

We know this is a uniquely challenging time for the families of children with additional needs as schools close, wider support becomes inaccessible and huge pressure is put on NHS services.

Self-isolation for anyone is challenging but for these parents and children, it can be lonely, frustrating and incredibly stressful for every member of the household.

We would therefore encourage any families who need help, to text our free support line  to discuss any issues and chat through the options that are still available even when self-isolating.

This is an unprecedented time for everyone but we must ensure that help and support is available when families need it the most.

Pip Buckley

Chief Operating Officer – bibic


bibic  – Coronavirus (COVID 19)

Wednesday 18th March 2020

bibic has been monitoring all news and updates regarding the escalating Coronavirus (COVID 19) outbreak within the UK and will continue to take all necessary steps to help protect the health of its clients, staff and volunteers.

We will continue to provide our assessments at the centre until we are told by the Government not to do so. We however do understand if families wish to postpone their assessment,  please get in touch if you wish to do this.

If you would prefer for us to come to you then also please call the office and request this, we can travel up to 1.5 hours from Langport to provide this service in the home if a Therapist is available to do so.

Please continue to follow all relevant NHS advice and ensure that you do not come to bibic if you, or your family are showing any of the related symptoms. At bibic our main focus in this current time is to keep people safe and well and not put anyone at risk.

Further updates will follow as necessary.Please do not hesitate to contact us at bibic if you have questions or queries on 01458 253344 and on

Regards, and keep safe.

Pip Buckley

Chief Operating Officer – bibic

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