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Form Test – Experience of Service Survey
bibic – Experience of Service Survey
Tell us what you think!
About this survey
Tell us what you think about the assessment provided by bibic, which will help improve our service.
The survey should take around 5 minutes to complete. Most of the questions are for the parent or carer to complete, with a few to be completed by your child, if appropriate.
It is completely confidential. We may use what you have said in our reports or website, but not with your name. We will not share your answers with anyone outside of bibic.
If you have any questions, please ask your Therapist.
Thank you for your time.
I agree to participate
Child or young person's name
The support you received from bibic – Parent/carer
1. Please tick the box that best described what you think or feel about the service.
From the information provided in advance, I knew what to expect
It was easy to talk to the Therapist
I feel that the Therapist listened to me
My views and worries were taken seriously
I am satisfied with the programme of support devised for my child
The facilities here are comfortable
The service represents good value for money
I was properly involved in setting the goals for my child
If a friend needed similar help, I would recommend that they come to bibic
Overall, the help I have received so far through bibic is good
2. What was good about the service?
3. Was there anything that you didn't like or that needs improving?
4. Is there anything else you want to tell us about the service you received?
Child/young person’s feedback
5. If appropriate, please ask your child to complete this section of the form (you can provide help if needed).
Only a little 😐
Not really 🙁
Don’t know 🤷
Was it easy to talk to the people who saw you?
Did the people who saw you listen to you?
Were your views and worries taken seriously?
Do you think that the building and facilities here are comfortable?
Were you involved in setting the goals for yourself?
If a friend needed this sort of help, do you think they should come here?
Has the help you got from bibic been good?
6. Is there anything else you want to say about the help you have received from bibic so far?